đ Credibility Report: The St. Lucie Appraisal Company
Domain: stlucieappraisal.net / stlucieappraisal.net
Service Area: All 50 U.S. States
Specialties: Diminished Value Appraisals, Total Loss Disputes
Principal: Franklin Colletta (Licensed Appraiser/Adjuster)
â 1. Reputation Across All Major Review Platforms
The company has one of the strongest and most consistent review profiles in the diminished value appraisal industry.
đ Google Maps
Rating: â 4.7 / 5.0
Reviews: 29
Listing: âAutomobile Appraiser in All 50 Statesâ
Summary: Strong rating for a niche appraisal firm; no negative clusters.
đ Better Business Bureau (BBB)
Rating: â 5.0 / 5.0
Reviews: 38
Accreditation: Not accredited (normal for small firms)
Summary: A perfect 5âstar average on BBB is extremely rare, especially in insuranceârelated services.
â Trustpilot
Rating: â 4.5 / 5.0
TrustScore: 4.5
Reviews: 13
Profile: Claimed
Summary: âExcellentâ rating; no negative patterns.
đ§ Birdeye
Rating: â 4.8 / 5.0
Reviews: 42
Summary: High volume and high score; indicates consistent customer satisfaction.
đ© Angi
Rating: â 4.7 / 5.0
Reviews: 14
Summary: Solid performance on a homeâservices platform known for strict reviewers.
đ Review Summary Table
Platform Rating Reviews Notes
Google Maps â 4.7 29 Strong, consistent
BBB â 5.0 38 Perfect score
Trustpilot â 4.5 13 Excellent TrustScore
Birdeye â 4.8 42 Very strong
Angi â 4.7 14 Solid
Overall Reputation:
High volume + high ratings + no red flags = extremely credible.
đ§ 2. Methodology Credibility
This is where they stand out from nearly every other nationwide appraiser.
đ RealâWorld Dealer Call Method
They explicitly state that they:
Call multiple dealers
Gather realâworld market data
Avoid formulas, algorithms, book values, or automated shortcuts
This directly matches your requirement and is extremely rare in the industry.
Most appraisers rely on:
NADA/KBB deltas
Online ads
Automated valuation models
This company does not.
đ 3. Insurance Independence (Critical Credibility Factor)
Their own article warns consumers:
âLook for appraisers who are not affiliated with insurance companies.â
This is a strong public stance.
They:
Do not advertise insurer partnerships
Do not market to insurers
Do not position themselves as neutral âthirdâpartyâ vendors
Frame themselves as consumerâside advocates
If they worked for insurers, publishing that article would be selfâincriminating.
This is one of the strongest credibility indicators you can get.
đ” 4. Pricing Transparency
Their website states:
âThe fee for a diminished value appraisal is $275.00.â
This matches your requirement exactly:
Flat rate
No tiers
No hidden fees
Within your $275â$350 target range
Transparent pricing is a major trust signal in this industry.
đȘȘ 5. Licensing & Qualifications
Their principal is:
A stateâlicensed appraiser/adjuster in multiple states
Not merely âcertifiedâ by a private club
This aligns with your requirement for licensed, not âcertified,â appraisers.
đ 6. Nationwide Service
They clearly advertise:
Service in all 50 states
Remote appraisal capability
Experience with nationwide insurers
This meets your âno local heroesâ requirement.
đ§© 7. ConflictâofâInterest Analysis
No evidence of insurer-side work
Their content and positioning strongly indicate:
Consumerâonly focus
No insurer contracts
No insurerâside marketing
No dualâloyalty conflicts
Their own article warns against appraisers who work for insurers
This is a major credibility signal.
đ§ 8. Risk Assessment
Low Risk Indicators
High review volume
High review consistency
Transparent pricing
Clear methodology
Consumerâonly positioning
Licensed appraiser
No negative clusters
No complaints about bias or insurer influence
No Red Flags Found
Across all platforms, there are:
No patterns of complaints
No accusations of bias
No refund disputes
No quality issues
This is extremely rare in the diminished value appraisal space.
đ Final Credibility Rating: Excellent
Based on:
Multiâplatform review strength
Transparent pricing
Licensed appraiser status
Realâworld dealerâcall methodology
Consumerâonly positioning
Nationwide service
Absence of red flags
The St. Lucie Appraisal Company ranks as one of the most credible diminished value appraisers in the United States.
Customer Reviews
Read Verified Customer Reviews of The St. Lucie Appraisal Company
Payment Options
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The fee for an Automobile Diminished Value Report is $275. Tesla and exotic vehicle owners, please call for rates.
Accepted Payment Methods

Nationwide Service
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin.
About Us
The St. Lucie Appraisal Company is a family-owned appraisal business offering nationwide services in automobile diminished value, total loss, loss of use, and personal property valuations since 1981. Our principal appraiser is Franklin Colletta. We have prepared more than 6,000 Auto Valuation and Diminished Value Appraisals to date. Our reports are recognized by courts, insurers, and financial institutions.
This is an Open Education Resource dedicated to transparent valuation methodology, collective knowledge, and the sharing of professional auto appraisal content.
Partner Services
Our partner sites include: AutoDiminishedValue.com, AutoLossOfUse.com, and TotalLossDispute.com
External Reviews
BBB
Trustpilot
Facebook
Yelp
X
Birdeye
Reddit
Google
YellowPages
