Customer Reviews of The St. Lucie Appraisal Company
Thank You for your Business

When a customer writes a good review of the service we provided, that positive feedback adds more to our reputation than any advertising ever could. The St. Lucie Appraisal Company handles automobile, truck and personal property appraisals in all 50 states. Some of the types of reports we provide are antique and custom car valuations, automobile diminished value reports, motorcycle, RV, truck and heavy equipment appraisals as well as valuation appraisals of all types of personal property including art, antiques, sports memorabilia and other collectibles. If you need an appraisal for insurance, estate, financing, bankruptcy, divorce or a charitable donation for an IRS tax-deduction, The St. Lucie Appraisal Company is the expert you can rely upon for professional service. Call 772-359-4300.

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Customer Reviews of The St. Lucie Appraisal Company

James K (Massachusetts) The insurance company came up with what they said will be their final settlement in the amount of $5,000, I finally agreed to settle on that, so I’m now waiting the agreement form to sign and send it back. After l receive the settlement check l will write a good review on your well done diminished value report which resulted to this settlement. Thanks Frank, James

Ned Ryan H (Florida) Thank you, Franklin. Impressed with your diminished value report. I am sure Allstate knows you! I will keep you posted.

Lisa D (New Mexico) Thank you so much! Quite a difference between this ($11,812.50) and my original demand ($5000.00) to the insurance company. I will let you know what happens with this new revised claim. Thank you for your quick turn around on the appraisal!

Eugene P (Ohio) I used St Lucie Appraisal, located in FL, for my GMC Sierra diminished value just this year after getting rear ended. Live in OH. Estimated DV by St Lucie was about $10,000. State Farm offered $5000, through their appraiser, Pinnacle Auto. In the end, Pinnacle and St Lucie consulted each other and came up with $7500, which I accepted.

Heidi Locke S (California) I am so impressed by such a responsive and professional appraisal of our electric vehicle. Especially for cars that need extra expertise or attention to research and detail to determine an appropriate value, I highly recommend your services to others.

Amy O (Florida) – Good morning Frank, I hope you had a great weekend. Thank you so much for preparing this automobile diminished value report for our attorneys. It all looks great!

Carole N (Arkansas)- Thanks for the rapid turn around of the diminished value report. I read that the insurance companies use the “17c formula” to calculate their figures. I would like to know what their figure is going to be before the negotiation begins and wondered if you happen to have a program that can calculate this for my car? The report looks great. It’s a solid first step and I will be delighted to submit a review once the matter has been resolved.

JoAnna T (Texas)- Hi Franklin, I received the diminished value report for my Kia in the mail today, thanks for all of your help! I will be going into labor any day now, but I will follow up with you to let you know how everything goes with the claim. Thanks.

Andrew and Dianna B (New York)- After much run-around with Erie Insurance Company, they finally offered us $5,392.81 to settle our diminished value claim of $6,982.50. Their amount includes payment for your appraisal. Erie insurance had their own appraiser look at our car to evaluate it. Their offer is 77% of our claim amount. We attempted to negotiate a greater offer, closer to our claim amount, but they state that this is their final offer. In your experience, is their offer of 77% of claim amount, within the typical range to be expected in a DV claim settlement? We are just curious of your opinion before we make a decision. Thanks for your appraisal report. Without it we probably wouldn’t even get this offer.

Richard C (Arizona)- Thank you for your very fast appraisal of my mobile home. The financing has been approved but the lender wants a signed copy if you will send one I would appreciate it. One of my neighbors is selling his unit and plans to send his buyer your way so he can obtain a chattel mortgage.

Fausto R (Florida)- You may not remember me. You conducted two appraisals for me back in 2014 while I was a law student. Although I had to sue, both DV claims eventually paid out.

I am now an attorney with my own practice and wanted to see if you still handled DV appraisals? If so, what’s your rate today? Thanks and I look forward to working with you soon. I have one pending that I need done and would love to continue our relationship if the math makes sense.

Paulo S (Minnesota)- Thanks for the diminished value report for my Jaguar. It looks pretty good as other customers commented.

Shane S (Maryland)- You did a wonderful job before, and now I just paid you for another diminished value report I need on a different vehicle.

Charles H (Pennsylvania)- Franklin it looks real good to me ! I can only assume that the Lawyer we be happy also… and you accomplished it in a very timely manner. Will look for that signed copy to come.

Al W (Arizona)- Thanks for the great DV report for my Corvette, must admit I’m surprised at the actual diminished value and sure it’s going to be a battle with Allstate, but will see how this all progresses.

Nicolette W (Florida )- Just received the appraisal. Thank you again. You’ve been amazing.

Mark B (Florida )- Frank responded almost immediately asking for additional information when I sent the request in and paid for the diminished value report. The report was returned quickly in about 1 week and it looks very professional and thorough, so it should be all I need for the adjuster. I didn’t waste any time and faxed the report to the adjuster the day I received it from Frank. Now I’ll see how easy or hard it’s going to be to get my full payoff for the diminished value of my car, I will come back later and provide an update. I already have 2 people that just had their car rear ended and they’re waiting to see the outcome of my report with the adjuster and they may following the same process with Frank as I did. Please send me a signed copy of the report in the mail so I have an original copy. Thanks!

West County Gardens (Missouri)- We sent our demand letter to the insurance company and received a fairly quick response saying she would give us full diminished value in the amount of $3478.50 but, we asked for your $275 fee to be included as well. She says that they don’t pay for reports.

Mary W (Kansas)- Hello Frank, Thanks for your report. Your emailed report is sufficient for our needs, so we do not need a printed copy. Our check for $275.00 was mailed on January 3 also. I hope it has arrived by now, (but if it hasn’t for some reason by 2 weeks for the date of the mailing, let me know and I’ll put a tracer on it, and reissue the payment). We appreciate you working with an insurance company. (Probably a change of pace from your normal vehicle owner clientele?) Obviously we value your expertise. We never know when these claims are presented. You can rest assured we’ll be back in contact when that happens in the future.

Barry K (New York)- Your report was very good by the way… I think Liberty Mutual is having a hard time disputing my claim.
UPDATE: Hey Franklin, We settled, Didn’t get nearly as much as I submitted for but I am pretty happy. They came back with a much higher second offer and wouldn’t budge after that. Your report was very good and I will be sure to let anyone know who needs diminished value documentation to contact you.

Daniel S (Massachusetts)- Franklin, Thank you for the quick turn around on the report. The numbers are about what I expected, if not a little low. My local dealership – Aston Martin of New England – told me having an accident on a car’s record would translate to about a 20% hit to its value. That was a generalized quote and not specific to my car – though I’d expect an official quote from them to around there. So certainly the range you provided is in that ballpark. it includes quotes back from six Aston Martin dealerships comparing my car to a hypothetical equivalent car with an untarnished history. Lowest hit = 12.50% and highest = 17.86%. And given that you’re a licensed expert and have official quotes from other dealers, I’ll definitely move forward based on your report.

Craig B (South Carolina)- Franklin, Thanks for your help and the thorough and detailed diminished value report. Just thought I would let you know State Farm accepted the full amount of the claim ($6,340.80) less your fee with no negotiating. Thanks again for your help. Have a happy holidays. Craig

Jane K (North Carolina)- Hi Franklin, Thank you so much for negotiating for a higher amount from State Farm. That is acceptable and I will gladly accept the offer. Thank you!

Walter B (California)- We received the settlement check for our diminished value claim. Just wanted to let any potential customers know that you are a company that can be counted on for good reporting and fast service.

Insurance Agent Greg B (Florida)- Thank you for your prompt efforts. The values in the report look right in line with what I had expected. I will let you know how it turns out!

Vanessia B (Florida)- Thank you for the quick and professional diminished value report you completed for me. It has been a pleasure doing business with you. You are a blessing to those of us who do not know the ways of how Insurance companies try and take advantage of people.

Attorney Adam M (Florida)- A very comprehensive diminished value report, nice work and completed quicker than expected.
UPDATE: Back in December you prepared a report which helped my client recover an additional $4,000 thank you. That was a very through and professional report. Great work.

Donald M (Connecticut)- I just wanted to let you know I did settle my Diminished Value claim with the insurance company. It was your superior and thorough appraisal that allowed a three times larger settlement than the insurance company initially offered me.
Thank you
Don M
P.S. I wish to comment on some additional information that may be beneficial to you and your future clients. Allstate resisted right up to the end. I was prepared to bring this to court and made that known. In addition I requested the last representative’s Manager’s name, which the person really didn’t want to identify to me.

I then spoke to a Lawyer that specializes in Diminished Value claims in Connecticut (Name withheld). He reviewed your appraisal and liked it, and said he had heard of your appraisals. However, he stated to me that there was a fatal flaw with it. (his words) The appraisal used the Final Summary of Estimated and Repairs that I gave you. I should have also given you the final statement from the Body Shop that showed the same final cost. This would prove in court that Allstate’s Summary of Estimate and Repairs were all actually performed on the vehicle.

He stated he got nailed in court with that once, when the insurance company simply stated that the Estimate and Repairs Summary was just that, their estimate, and not necessarily what was actually done to the vehicle. The Body Shop paperwork shows the total work on the Summary was paid for in full, and therefore was all performed. A simple statement within the appraisal that the Body Shop invoice shows all repairs were made would likely suffice.

My DV loss was appraised at $9442.40 plus the fee. The attorney stated that he would likely go for around that much in court, but then what usually happens is that the insurance company will try to settle just before it goes to court. So, if they knock off $2000.00 or so, that’s fairly agreeable. However, then there’s the lawyers 30% fee, plus costs, which include another local appraisal with a retainer in case the appraiser has to appear in court, and court costs, etc.

He suggested that after all this I would likely receive between $2500.00 to $3500.00 possibly higher, and possibly lower. This after the process taking an average of 14 months in Connecticut. In addition, he suggested I shouldn’t sell my car in that time.

Then Allstate called me again to offer $3000.00. I accepted, since that was their final offer, and I really couldn’t see going through the whole rig-a-ma-roll with the attorney getting at least half of the claim and ending with a similar amount.

Anyway, I do thank you for your excellent appraisal. I wouldn’t have received what I did without it. I thought some of the above information might be useful to you.

Katherine T (Minnesota)- Thank you, Frank! I really appreciate your help. It is nice to have this knowledge. From past experience we know that CarFax reports with accidents are used to reduce the sales price and/or trade-in value. This happened to us and we were blindsided. We purchased a car before CarFax started reporting minor accidents, so it was not on the report. When CarFax started to include all accidents on their reports and updated their database, our vehicle now showed 2 accidents! We found this out at the dealership and we lost over $3000 on that trade. I didn’t want that to happen this time! Again, thank you.

NOTE TO VEHICLE OWNERS IN MINNESOTA:
The above comment is from a car owner in Minnesota who was told by State Farm Insurance that she was not eligible to make a third-party diminished value claim unless she sold her vehicle to demonstrate that she suffered a loss. I referred her to the Minnesota Department of Commerce where I was sure that she would be told that no such “sell your car or take a walk” requirement exists in her state. Or any other state for that matter. Was I surprised when Katherine called to inform me that the requirement did exist. Of course I called the Department to inquire and was told by a representative that the requirement was, indeed, a requirement. Minnesota residents must actually sell their cars in order to prove the existence and amount of diminished value in that state.

Although a representative from the Minnesota Department of Commerce verified the “must sell the car to qualify for diminished value” my instincts told me to dig deeper which I did in an email. Soon afterward I received a call from the Department’s senior investigator who expressed his surprise at what I had written. He assured me that no such requirement exists in Minnesota. He was also amazed that members of his staff were providing Minnesota car owners with false information. How many Minnesotans who have been eligible for third-party diminished value claim compensation over the years have been derailed not only by insurance companies but also by those whose job is to protect consumers, representatives of the state?

Kudos to the Minnesota Department of Commerce investigator who got right to work correcting a grievous error and also to me for running it down.

Aimee S (Montana)- Thank you for your quick and efficient services on our diminished value report for our 2014 Buick Enclave.

Jonathan H (Washington)- You did a Diminished Value report for my 2013 Tesla Model S a little over a year ago. I was able to win a settlement with it. I now have a 2015 Tesla Model S, and was recently backed into. The repairs are still ongoing, but I’m trying to be prepared. Thanks, and look forward to working with you again.

Phillip B (California)- The diminished value appraisal looks good. Please send a signed report. Having the valuations by actual independent and unbiased dealers is excellent and what is needed. The earlier DV Appraisal I obtained from an internet appraiser just put down his opinion, which wasn’t enough for the insurance adjuster. Thank you for the excellent job.

Jason Y (Louisiana)- The amount does seem kinda low to me as I did actually bring vehicle to dealer locally and was only offered $38,000 and stated without accident that $45,000 was a fair amount. I also realize they could have been trying to get all they could.

Ross T (Massachusetts)- Hi, thanks for the great appraisal report for my Porsche diminished value claim. I would like to request a signed copy of the report be mailed to me.

Jane K (North Carolina)- I was wondering if you could tell me what, realistically, I should expect as a good counter offer from the insurance company? I mean, how much should I settle for? I imagine that they will not just give me $5,900. Thank you Franklin, this helped out a lot. I’m going to go ahead and submit my diminished value claim tomorrow.

Donald M (Connecticut)- The diminished value appraisal looks good. Please send a signed report. Having the valuations by actual independent and unbiased dealers is excellent and what is needed. Thank you for the excellent job.

Tristan K (Florida)- Thank you for the quick turnaround of our Jeep diminished value appraisal.

Jonathan K (New Jersey)- Frank got back to me within the next day of me sending payment and then sent me the diminished value report for my BMW the following business day. The report was extremely thorough and his value seemed very fair. I’ll be sending this report along to the insurance company tomorrow.

Justin S (Washington)- Thank you for your assistance in preparation of a diminished value report on our Tesla X. We will keep you posted on the claims process as it moves forward.

Attorney Michael J (Tennessee)- The Diminished Value Report is excellent. Please sign it and get it to me as soon as possible. Thanks again for all of your help.

Kirby H (Kansas)- Hi Franklin, Great job on the diminished value report, and thank you very much for the heads up on the process, and some strategies.

John L (Maryland)- Thank you for completing the diminished value appraisal in such a timely manner.

Susan S (California)- I’ll round down to 4 stars since getting a check from the insurance company was a little slower than it needed to be, but seriously left wow-ed by this auto appraiser. I’ll only be recommending this automobile diminished value appraiser from here on out!

Richard S (Florida)- Great customer service very helpful, quick turnaround, and good people. Insurance total loss dispute of the value of my 1977 Ford F100 Resto Mod Pickup Truck.

Wimberly T (Tennessee)- Hi Franklin, Just wanted to let you know that my check from Chubb Insurance has been mailed (not received yet) and is to be in the full amount indicated on your diminished value appraisal including the fee! $2900.00.
Thank you very much!

Robert C (New York)- Subject: Diminished value claim – Frank was excellent. Very efficient and professional.

Donna M (Florida)- Extremely pleased … From the first informative phone conversation to the completed appraisal of our theater organ and IRS forms within 24 hours on Labor Day weekend! Thank you Franklin.

Jeremy W (Florida)- Excellent automobile diminished value appraisal for our Dodge Charger. Very thorough and well written. Thank you!

John and Regina L (Maryland)- We have reviewed your completed report and find it to be satisfactory.

Devi M (Missouri)- It will please you to know that Esurance sent me a check for $2,775.00 which was the same amount of your diminished value appraisal + the cost. I was shocked after all I have read about the difficulty people have collecting fair settlements. I am sure that The St Lucie Appraisal report was instrumental in their decision to pay.

Gene R (Nebraska)- Well done. will see how this turns out.

Nathan A (Alabama)- I got my report and everything in the mail and was very happy with the service. I just got done with State Farm on the phone and they said the will only pay $5000 dollars on the amount you appraised on the report. They sent me a legal wavier which I have not signed yet saying that I accept the amount and wave any further liability, looks standard boiler plate. I just have question since you are profession on this as I am not, is worth fighting them for the remainder of the difference?

Georgia B (California)- It was easier than reported to obtain a check for diminished value. I am satisfied with the service provided by The St. Lucie Appraisal Company and with the compensation I received for the loss of value to my Audi.

Danny B (South Carolina)- Quick Turnaround. Unbiased report containing objective opinions from relevant auto professionals. Very pleased with service provided. Would highly recommend to others involved in similar situation.

Mike C (South Carolina)- Thank you for the complete report and quick turnaround. You have it down to a science. Pleasure doing business with you and will recommend you if anyone has need of your services.

Blaze S (Alabama)- Your appraisal was the most important factor in my receiving a $5,000.00 settlement from State Farm for the diminished value on my 2016 Toyota Tundra. Even though your appraisal showed that my truck lost $10,041.50, I am satisfied with their eventual offer which was originally $500.00. Thank you so much. I wouldn’t hesitate to recommend St Lucie Appraisal.

Judith M (Texas)- Mr. Franklin Colletta has a great and friendly costumer service. As well the diminished value report is very professional and prompt. I am very pleased as he exceed my expectations. He took the time to contact me to get a more detail information on my vehicle, in order to have a more accurate diminished value report. He also included a small guideline on his email, on how to follow up with the insurance. Which for me that I have no previous experience with this matter, was absolutely helpful and a huge blessing. I highly recommend St. Lucie Appraisal Company.

Jim W (Florida)- Very professional and prompt with the diminished value report we requested and helpful when taking to Franklin in person.

Walter B (New Jersey)- Payment was received for the diminished value of our BMW. Thank you for spearheading this effort. Will definitely recommend St. Lucie Appraisal in the future.

Robert Michael E (Tennessee)- I am very pleased and satisfied with all services rendered!Valuation appraisal of our 1965 Chevrolet Impala SS Convertible was accurate.

Kevin T (Delaware)- Very quick turnaround on diminished value report. Report was very detailed and professionally written.

Arun S (Georgia)- Wow, this is a fast process. Now on to actually challenging the insurance company!

Jeff L (Ohio)- Diminished Value Appraisal done quickly.

Scott F (Ohio)- Franklin could not have been better in his detailed diminished value report for my Tesla and timeliness of services.

Laura W (Maine)- St. Lucie Appraisal prepared a valuation appraisal of our 1955 Willys pickup truck for insurance purposes. The service was professional and fast.

Miles W (Pennsylvania)- Fast thorough service provided. Thank you.

Ryan F (Pennsylvania)- This diminished value report is fantastic. This I can at least stand up with in court and present and be “proud” of. As I told you I’m a surgeon, I do orthopedics and we take a lot of xrays … I always try to make my xrays look such that I’d be proud of my work if I had to show them in court. So standing there with what I had before this, the diminished value report from DV Assess …. wasn’t a good feeling. Gonna be interesting, either way. 🙂 Win or lose, I at least feel like I can put up a good fight now.

Thanks again for getting this done so quickly.

Kevin V (Florida)- I’m very satisfied with the report provided. It’s very detailed and extensive. I will definitely recommend these services to my friends seeking diminished value claims.

Tim M (Florida)- THE DIMINISHED VALUE PAPERWORK LOOKS FINE. SEND A COPY.

Poojah H (Texas)- Excellent service. Very happy with the diminished value report. Report is very elaborate supported with good research. Thanks for the help!

Peter B (New Jersey)- Objective and straightforward diminished value appraisal for our BMW, containing the right amount of detail and analysis and pre-empting typical insurance company defenses.

Todd S (Louisiana)- Diminished Value Report for a Tesla. Nice job – more references and research than I expected.

Luis R (New York)- The St. Lucie Appraisal Company was so easy to work with. Frank did everything he promised and I received my stated value appraisal for my Orange County Chopper within a week. The value was right where I expected it to be and he had all the paperwork sent to me digitally for revue with the original in the mail soon after my approval. I would recommend St. Lucie Appraisal company to anyone that is in need of Appraisal services. Thanks Frank, you’re the best.

Tim D (Colorado)- The diminished value appraisal provided by The St. Lucie Appraisal Company was prompt within their expected delivery time. Their fees are reasonable. Most importantly, their appraisal was in line with expectations. I also expect that their continued support will be in line with their good service so far. I recommend using this service for your next appraisal.

Robert S (Florida)- Professional,competent,helpful and efficient appraisal of diminished value for our Mercedes-Benz.

Susannah H (Florida)- I received my diminished value appraisal in less than two days. Helpful information for filing my claim with the insurance company was included.

Danny C (South Carolina)- Excellent appraisal of our collectibles for a donation. Repeat customer.

Victor P (California)- Frank. Finally got my settlement. I got offered $5,000.00. Your diminished value appraisal was $20,512.50 for my Tesla. My daughter the attorney negotiated up to $13,500.00 in July. Mercury played games for a while after but got paid a month ago. Thanks for your help.

Fernando T (California)- Thank you for you expertise and help regarding both loss off use and diminished value of my Tesla. I’m glad I used your services and am sure I will find your report useful in a court of law. Thank you for clarifying on how savages the Insurances Companies are and how we need to deal with them.

I have contacted an attorney and was advised to got to small claims and ask for compensation for the maximum of $10,000 per California small claims court. With the report you have gave me and the counsel from my attorney I’m sure I will win. I think the insurance know this also. They would rather pay $10,000 in court than the full $16,000 without going to court.

Also wanted to let you know that we were successful in receiving compensation for loss of use for a total 54 days at $200 a day. Just wanted to share with you for future reference. thank you for the report. I will let you know the end results after the small claims court date.

Kayla R (South Carolina)- Thanks for being so prompt in your service and going over and beyond.

Richie S (Nevada)- I got the diminished value settlement today. FYI, only $250 less than your appraisal so I’m extremely happy.

Mary F (Washington)- FOLLOW-UP Hi, Franklin, We received the signed appraisal today. Many thanks for a beautiful job. You made a somewhat stressful event much, much easier. Regards, Mary F

Mary F (Washington)- Appraised our 1929 Steinway Model M grand piano for a donation. Timely, professional service. Very pleased.

Daryl F (Georgia)- Thank you for your diligence on my diminished value report… I will fax and send a copy to Progressive certified mail tomorrow as well as send a copy via email today.

Dennis M (Florida)- I would love to give a great review but I feel we are in the beginning stages of the process of me getting the insurer to pay more than 4 times their original offer. I will say I’m impressed with the service St. Lucie Appraisal Co. has performed in noting the loss of value to my car.

Quy N (Illinois)- Thank you for your services; I really appreciate the promptness of the diminished value report. I will definitely write a review of your company.

Carol M (Tennessee)- Excellent service helping a novice antique car owner (1957 Chevy 2 Door Sedan) obtain a fair appraisal for selling purposes!

Marcus M (California)- I just wanted to thank you for the report and let you know it looks great and am ready to receive the signed version. Cheers, Marcus

The Estate of Emil K (Indiana)- Thanks Frank. I appreciate your help on this. Very well put together appraisal of the 1964 Studebaker Champ pickup truck.

Levente K (California)- I am very pleased at the Appraisal for my Diminished Value Claim. It was performed very quickly and assessed with out most diligence. I am very thankful for all your services. Thanks for all your hard work, I will highly recommend your company to anyone who asks for a diminished value claim. Best Regards, Levente K

Don T (California)- Thank you for your services. I am happy with the total loss valuation appraisal and feel the valuation to be true. When I drive to Tesla supercharger stations, none of the other Tesla’s stand out or is as nice as mine, and I get that comment all the time from Tesla and non-Tesla owners. It was my perfect dream car and is irreplaceable. You just can’t put a price tag on something like that. So it’s very insulting when Geico and CCC tries to value my car at such a ridiculous amount. So thank you for your great work and I will definitely be leaving you great reviews. Franklin was very helpful and extremely knowledgeable. He took his time to explain the process and what I would be expecting before I even hired him. I felt very comfortable working with him and couldn’t be more happy with his services. If you had a car that you loved and cherished and is irreplaceable, and you want to make sure it gets appraised at the right value even though you can’t put a price tag on it…then Franklin and The St. Lucie Appraisal Company is your go to appraiser. Thanks Franklin!

Bobby C (Georgia)- I have reviewed the subject diminished value appraisal and find it acceptable. Please mail me signed copy of the appraisal. Thanks again for all your help. Bobby C

Kevin W (Texas)- Frank was very easy to work with and had a quick turnaround time. Thanks!

Gabriel U (California)- Franklin was easy to reach and made himself available throughout the process. He contacted local dealers and included their opinions in the diminished value report.

Anna G (Florida)- Greatful for a company that does this.

Louise Y (California)- Looks good, thank you. Just to clarify, the total diminished value I would claim for my Tesla is $21,098.00 (diminished value + your fees). Is this correct?

Joseph A (Connecticut)- Very prompt diminished value appraisal service with a well documented method of valuation.

George S (Kentucky)- As St Lucie was the second appraisal company I hired, I’m glad to say that your diminished value report actually worked! XXXXXXXX which heavily advertises on Google, produced a completely unusable report and, of course, refused to refund our money despite a guarantee. Had I gotten burned twice I would probably have given up. Thank you for your honesty and dependable service.

Marc S (Florida)- Diminished value report for my 2016 Corvette was comprehensive, fast, and efficient. Advice which accompanied the report was sound and well thought out. Everyone I spoke with at the company was friendly and helpful. Would recommend highly.

Wilson P (Massachusetts)- Sorry that I didn’t leave a prior review as I wanted to wait for the claim to be settled. Just as you predicted, the insurance company took its time and made a few low settlement offers. By following your advice, they have paid us $4,750.00 which is close enough to your $6K diminished value appraisal amount to be acceptable. Much thanks for all of your time on the telephone and for your excellent appraisal.

Ava S (Maine)- Thank you for the professionally prepared automobile diminished value report. I will update with results of the insurance company.

Amy M (Oregon)- Very professional and completed motor home donation appraisal in a very timely manner. I would recommend you highly. Thank you for the excellent service.

Rex F (Tennessee)- Thank you again Frank, your customer service was amazin!

Dan T (New Jersey)- Thank you for your help in getting us the actual cash value of our total loss Cadillac. I recommend St. Lucie Appraisers if you are getting the shaft from your insurance company. Your appraisal was so much better than the CCC Valuation they used and that’s why they had to pay up. We did not use a lawyer.

James G (Florida)- Quick and efficent, great costmer service.

Naomi G (Maine)- Fast, friendly, and thorough! Franklin answered all my questions regarding my Diminished Value claim on my Volkswagen EOS. I was nervous at first sending a payment up front especially since I was not sure that Diminished Value claims were legitimate since I had never heard of them before. However, Franklin’s knowledge and experience on the matter put me at ease. His report was completed quickly and was extremely detailed. Thank you so much!

Dustin A (Oklahoma)- Speedy, quality service for our Ford Model A appraisal.

Laura R (Florida)- I was under the assumption that dealers would be used within 100-200 miles of our location but, as you stated, as long as it’s considered North Florida that is fine. It appears we have a good sampling of highs/lows/middle of the road. Thanks for the quick responses and have a wonderful holiday weekend.

John C (Maryland)- Thank you for your prompt and professional service. Appraisal for my 1971 Corvette LS5. I will definitely use your services again.

Randall T (Florida)- Very prompt service and detailed diminished value appraisal, would use their services again.

Sharon J (Florida)- Very professional, thorough, and prompt. We sincerely appreciate your help with our diminished value claim.

Peter N (Virginia)- Service was prompt and responsive. I’m extremely satisfied with the DOV report provided for my Lotus.

John R (Virginia)- Relatively inexpensive and prompt valuation appraisal of a Steyr Puch Pinzgauer 710M Personnel Carrier.

Michael K (Illinois)- Very impressed with the quality of report along with the communication with Franklin Colletta. And I was very surprised to see that dealerships local to me (Chicago, Illinois) were contacted to provide their input as to the diminished value on my vehicle. I was expecting random dealerships from down near St Lucie Appraisals to be used. This should help me be even more successful in recovering the diminished value I am after. Thanks

Robert R (West Virginia)- I’m happy to report that the diminished value case on my Tesla settled. Thank you for all your assistance in the matter.

Jonathan M (Florida)- After contacting several appraisal company’s, and being highly disappointed with their lack of knowledge and inaccurate methodology used in computing a Diminished Value appraisal and Loss of Use report for my Lamborghini Gallardo, I was referred to St. Lucie Appraisal, and specifically to Frank. He was very professional, always answered phone calls and questions in a timely manner, and delivered well-founded reports. If I ever need a specialist in the future, I will definitely be contacting Frank again. Thank you!

Richard H (Arkansas)- Thank you Frank, your diminished value report was thorough and completed in just a couple of days. With your report I know have the tools necessary to negotiate with the insurance company.

Vincent C (California)- The court in California ruled in my favor on my Tesla diminished value case, it was not easy, I spent over 8 hours waiting in court. Thank you for your help and support. I went in by myself, no attorney.

The insurance representative came and his testimony was still the same, they fixed my car, and I cannot ask for diminished value, as it is double dipping. The insurance representative didn’t care about your method and didn’t look at the report when I was in court. I requested the judge to look at your report which supported my case.

Christopher B (Florida)- Frank is friendly and gave a quick turn around for my art and sculpture appraisals.

Adriana M (Connecticut)- Excellent diminished value report and he explained everything in detail. Hoping to get a good result from the insurance company without any back and forth

Don D (California)- Appraised the value of my Motor Home. Great service. Fast and professional. Thank you Franklin.

Brette B (Florida)- Fast and friendly diminished value appraiser. Document looks professional, hopefully the results are good as well!

Hannah L (Kentucky)- Thanks!

Joan McD (Arizona)- I think St. Lucie Appraisal is wonderful…. especially the way they support their customers.

Shira N (Florida) – Excellent customer service. Helped our attorney out with an appraisal. Thank you.

Alyssa W (Massachusetts) – Just following up with you on the appraisal of my silver Honda CR-V against Safety Insurance. Today I got the settlement check for $2,000 – their original offer was $1,220 until I filed a complaint with the Insurance Division. So I wanted to thank you for the advice. And I don’t understand why Safety was making this process difficult. Thanks for everything.

Heidi C (Minnesota)- Frank was very nice to work with. Very professional – requested all the documentation, information and photographs necessary to do a thorough job. I felt comfortable that he really knew what he was talking about even in my very specialized (at least I thought it was) Italian Glass artwork. He knows his craft – and is a super nice guy besides. Feel very confident that you will be treated fairly and accurately.

Eric U (Minnesota)- Franklin- thank you so much for your quick response. I have forwarded your message to the insurance company to strengthen our stance.

Edmundo S (Texas)- Very fast and very accurate appraisal for my 240Z, would conduct business again in the future.

Chris G (California)- Report for diminished value was completed quickly, and accurately.

Denise K (New York)- It was truly a pleasure dealing with Frank! I highly recommend this company for high end motor coach appraisals.

Hanson L (Alabama)- The service was fast and the diminished value report outlined looks great. I hope I will get a good result with the insurance company after I submitted to them. Thank you.

Patty G (Massachusetts)- This company was fast, accurate and very easy to work with. They did everything they said they would, I was skeptical at first just sending money before getting my report, but all was above board. Thank you for your help.

Duane G (New York)- The appraisal I received was completed very quickly and was extremely comprehensive.

James B (New Jersey)- Excellent job. My diminished value and loss of use reports contained very detailed information and should be a great asset as the battle continues with the insurance company.

William A (Minnesota)- great service- thank you!

Richard L (Texas)- Frank, Just to keep you up to date. Your diminished value report pushed Liberty Mutual over the edge and they agreed to total out my Tesla. Still working the loss of use claim. Thanks, Richard

Colleen R (Colorado)- FOLLOW-UP – I thought you guys might be interested in how inaccurate other appraisers are doing. We are STILL fighting the Diminished Value claim we had you do for us, they sent their own guys out and had them come up with numbers to match their info. $2400 is all the hit they say we took even tho you and 5 dealerships in our area say around 9-12k. They didn’t even come close on comparable vehicles at auction either. Not really asking your feedback on this, just thought you might want another example as to why your stuff is more thorough and worth the money. I understand why the insurance company sent an “independent” appraiser whose client list is full of insurance agencies. Have a great day, we may be calling you as a witness here soon.

Carroll O (New York)- Appraised our comic book collection. Would have liked to paid less but all in all the appraiser provided good service at a fair price.

Richard D (Rhode Island)- I was very pleased with the service i received from Frank. We did all of our transaction over the phone and email. Frank was patient with me not being very good with computers. The car appraisal was quick and exactly what I needed for my insurance company.

David G (Alabama)- I am very pleased with the report Frank provided me. As the insurance company I am dealing with is not willing to negotiate, I have obtained an attorney, and will use this report as part of our case. I am glad that Frank offers to give a video conference deposition on my behalf, and my attorney feels this almost guarantees a winning case. Thanks again Frank for your help.

Ana C (Texas)- Wonderful service. Efficient, prompt, and uncomplicated piano appraisal for my donation to a non-profit.

Lewis W (Virginia)- I am completely impressed by the prompt service and thorough appraisal I requested. This is exactly the type of service that more people should use as it really helps establish correct value for specialty vehicles. I’m looking forward to doing business with St. Lucie in the future.

Stroube L (Florida)- Rapid response containing an accurate detailed report on the diminished value of my car. An excellent job.

George S (Ohio) – St. Lucie Appraisal truly makes the diminished value claim a fast and painless process. Franklin is such a great guy to work with! He is straight forward and to the point, and you can tell he is really happy to help and advise. Before going to St. Lucie Appraisal and working with Franklin, I talked to a number of independent appraisers. Most of the people I talked to seemed nice and not too pushy. It wasn’t until I worked with Franklin that I realized how car appraisers are really supposed to be. Franklin answered all of my questions, I got my report in a timely fashion, and he made sure I would be a satisfied customer.

Jessica W (New Mexico)- For anyone who is planning to claim diminished value, first hire a competent appraiser then get ready for a long battle with the insurance company. My net gain was $4,000.00 but it wouldn’t have been possible without the report prepared by St. Lucie Appraisal. The umpire said that it made perfect sense and awarded me the full amount.

Xun W (Virginia)- Good.

Thomas Z (Mississippi)- Excellent and prompt service on a Diminished value report on a Ferrari.

Dinesh S (California)- Very satisfied with the report I received. Also, process is really simple and efficient.

Alyssa W (Massachusetts)- Frank was very professional in answering all concerns regarding my vehicle. I used their service to appraise my new truck that was involved in a major rear-end accident. Many people overlook automobile diminished value appraisals after repairs have been made which is a serious financial mistake.

GAIL A (Florida)- SERVICES WERE TIMELY AND EXCELLENT.APPRAISED OUR BENTLEY.

Stefanie S (North Carolina)- I was very satisfied with the appraisal that I received. I would definitely recommend St. Lucie Appraisal Company to others.

Jim and Karen C (Massachusetts)- Looks good. I hope your efforts will encourage the party to take responsibility for for instigating this crash due to his negligent operation.

Laura S (Arizona)- Did a great job of providing us with a prompt and fair appraisal of our vehicle.

Victor T Utah)- Very good report. My check was for $2000 less than your appraisal but 10 times more than I was originally offered.

Alice P (Georgia)- Frank, Thanks for the thoroughness and quickness in preparation of the appraisal report. Also, thank you for being so responsive to my questions. With what you have presented me with, I think I am more than prepared to make my case for a diminished value claim with a report that is based on accuracy instead of conjecture. I look forward to receiving the report, and I will keep you advised of how it turns out.

Mark F (Missouri)- The St. Lucie Appraisal Company report on the diminished value of my Porsche was crucial in the battle I had with the other driver’s insurance company. We settled for $,6,750.00 which was less than the appraisal amount but more than their original $500.00 offer. Highly recommend this appraiser.

Janet M (Arkansas)- Thank you for your prompt and efficient service.

John S (Kentucky)- Very professional, easy to work with and received a well written report in a very short time.

Elio S (Missouri)- Exceptional time management, impeccable customer service. All around awesome guys.

Markra M (California)- Great and complete understanding of my needs. Help me understanding the process! You are fast, I’m amazed. I will send this to AAA who denied my Audi diminished value claim.

Carlos and Gloria K (Florida)- Thank you, Frank! Your personal property appraisal is very professional and was completed sooner than we expected. We appreciate your immediate turn-around.

Carlos M (Florida)- Thank you so much , Franklin..
I truly appreciate your seriousness.
Just only one thing to correct. For the rest -The appraisal looks great.. !!!
I really hope GEICO has no ground to reject the amount of your professional appraisal…
Would you send it through “regular mail”? I am preparing my letter meantime to send it to
GEICO as soon as possible ..( I can’t wait to get over with this claim!)
THANK YOU…

Osvaldas K (Illinois)- Very professional report.

Paul P (New York)- I was able to get them to settle but I had to file a small claims suit. Then I had to threaten to serve the car owner with papers then they contacted me. Thank you.

Janice M (Florida)- Amazing!!! I couldn’t have asked for a more detailed report in such a short time frame. Thank you so much. I’m truly a satisfied customer. I will surely recommend this company to all my friends and family. Thanks,Janice

Colleen R (Colorado)- Thank you so much for your quick turn around on this! We contacted SEVERAL DV places here in the area and not a single one called me back or tried to contact me. If I should ever need your assistance in the future I will for sure use you. A+++++ Service!

Paula S (Texas)- Hi Frank, I wanted to just get your opinion as to whether it would be alright to ask this fellow if he would offer us $4,000.00, instead of the $3,263.00. I was frankly shocked that he even offered that after all the negative things I have read on the internet. Please give me your opinion. Even if he turns it down, he can rescind his offer, am I right? I am going to leave you excellent reviews any place I can find on the internet – including Yelp. And I sure thank you for all your help.

Chad V (Tennessee)- Franklin was extremely helpful and professional throughout the entire process. He was able to answer all of my questions and the appraisal was backed by market research and very thorough. I am pleased with the service I have received.

Dr. Jeet P (Louisiana)- Good afternoon Franklin, Thank you for the report and answering my questions over the phone. Excellent service; very detailed and informative; A+. I will call you for loss of use as soon as I receive my Ferrari back.

Roy L (Alabama)- Franklin has been so easy to work with. This has been the most stress free I’ve felt since the accident. I would highly recommend St. Lucie Appraisal to any of my family or friends for an auto diminished value appraisal.

Javier M (Kansas)- “She was smart” in deciding to hire St. Lucie Appraisal to prepare the diminished value report for my Porsche. That’s what my attorney said to me this afternoon after settling with Hartford Insurance. My best wishes and thanks for a job well done.

Mark O (North Carolina)- Frank, the methodology, rationale and documentation in your report are very good. Please mail the signed copy at your earliest convenience. Thanks again for the excellent turn-around and for answering my questions regarding the report.

Kristen J (Texas)- I was very impressed!! Franklin was VERY responsive and the detail of the report was extremely good! I would not hesitate to recommend St Lucie Appraisal to ANYONE! I know they will be well taken care of. Kudos to Franklin and THANK YOU!! Thanks SOOOO much! ~kristen

Amy O (Indiana)- Diminished value car report for my car accident. Frank was very nice, helpful, courteous, professional. His service was very fast, punctual, reliable.

Bob K (South Carolina)- Franklin, Looks like I’m going to settle with them $4.1K. Thanks for your help.

Rao P (Pennsylvania)- Thanks Franklin, for your diligent report of diminished value on my Tesla S. I noticed the repair cost mentioned in the report is $40,925.17(page 3 paragraph 3 of The report). This may need to be corrected. Otherwise it meets my requirements. The report looks good. BTW I did fill the Angie’s List review. Provided a Diminished value Report for an automobile involved in an accident. Went very well. it took less than one week to provide the report.

Edwin G (Iowa)- I was happy that payment came today, simply wanted to say thank you and also say nuts to most in my automotive discussion group who said that obtaining diminished value in California beyond a few hundred dollars wasn’t possible. How about a few thousand dollars? I have posted my results in the forum so you should be gaining a few more customers as a result.

Jim M (Washington)- Dear Frank, That is fantastic. Excellent RV and truck appraisals. I really appreciate it.

Robert W (Texas)- Thank you! Your Tesla Roadster Valuation Appraisal looks great, please mail it. I think I paid correct? Also, per my insurance company, their adjuster will also be contacting you about this evaluation.

Charlene L (Florida)- I am very pleased with the report. Please send me the signed copy or signed page if all other pages remain the same. Thanks

Marty and Elizabeth C (Florida)- Thanks Frank for you immediate turnaround, I have sent this to my attorney to take a look at and hopefully they will agree, being that you are a licensed expert I can’t imagine why they would not. Again thanks for doing this so quick.

Brian M (California)- Looks great! Please provide a signed copy of the Tesla Loss of Use Report that we may forward on to the responsible party’s insurance company. Thanks very much.

Alli B (Rhode Island)- I am very pleased with your fair and accurate appraisal of the GMC Savana, I recently purchased. Thank you so much for your time and expertise. It was a pleasure working with you!

Roger S (Arizona)- I am very happy with the work done by St. Lucie Appraisal and the response time. I would highly recommend you for future work. Thanks for your quick work and please use me as a reference. In my position, I deal with our branches in 38 states and over 100,000 customers. If the opportunity arises, I will recommend your company.

Quinton H (Florida)- Thank you again for all of your help. When I realize how helpless we are in front of these multi-billion dollar insurance companies, I’m doubly thankful for the service you provide.

Follow-up from Quinton H (Florida)- Thank you for not only providing this report but also providing the clear explanation on how you arrived at those figures. It gave me a lot of confidence in negotiating. Safeco came in with a last minute settlement offer of $3,200.00. Thank you for all your help. I’ll be blanketing the internet with reviews for you.

Lyn O (South Carolina)- Very Prompt attention! Many thanks.

Tom P (Maryland)- This review is to recommend The St. Lucie Appraisal Company to any one that needs to have their trucks and other heavy equipment evaluated for a bankruptcy proceeding, financing, insurance or whatever. I am very happy with their service. They were knowledgeable about all of my construction machinery and compiled their report quickly which is what I had to have as my attorney completely dropped the ball on this. Game changer. Glad that I found this company. Quickly answered all questions. More companies should be this responsive. Heavy equipment appraisers who know what they are doing are hard to find. Thank you.

Wes H (North Carolina)- We just received our settlement check for the diminution of value on our Porsche. Your appraisal was for $12,545.00 and we agreed to accept $10,000.00. Not worth the time it would probably take to insist on the full amount so just wanted to say “good job” and recommend St. Lucie Appraisal to anyone needing an auto diminished value report.

Davinder G (Texas)- My Tesla Model S was nearly totaled by a joy riding valet. Still working on the claim nearly 18 months later but it appears to be going in the right direct. Used Franklin Colletta after finding good feedback on the Tesla forum regarding his services. He has been great!! His initial evaluation was professional and comprehensive. He also continues to advise with (without additional charge) with my claim and how I should respond to the insurance company’s absurd initial offering etc.

Follow-up from Davinder G (Texas)- Thank you for all of your help. I negotiated with the company for a total claim of $38,500.00 I wanted to finalize this issue and feel this amount is appropriate. Your LOU evaluation didn’t take into account the fact that they put me in a more appropriate car for 40% of the time. Based on that adjustment, this value is basically a half way point between their offer and your assessment.

Please let me know your thoughts. I am happy with this number. Thank you for all of your help. I have recommended you to one of my colleagues.

Kevin R (California)- Franklin also helped me with a Tesla claim I have. Currently pending a court date but will hopefully settle for the value lost that he determined. I can also vouch for his professionalism and service.

Scott C (California)- Used Franklin as well for DV and loss of use on my Tesla. Got a lowball offer from the insurance. Used an attorney and got 2 1/2 times the original offer. Just finalizing the deal now close to a year after the accident.

Cliff R (California)- Quick, professional, and accurate. Service well worth the investment.

Cody F (Wisconsin)- Very well written report. Will be a useful tool in my diminished value claim!

Saad S (Alabama)- Thank you for quick and excellent work.

Attorney Joseph G (Florida)- I have always been pleased with your company’s performance.

Avery M (Texas)- Very quick, very professional, very satisfied! Delivered the requested services in a timely manner.

Kim F (Louisiana)- Great service…quick and efficient fur coat appraisal.

Rock M (Arizona)- My motorcycle appraisal was done quickly and efficiently, and from what I saw advertised online on various sales venues and valuation guides, the appraisal was done fairly and accurately. Would definitely use again.

Xavier M (California)- Good service, good communication.

Patricia C (New Jersey)- I had a problem with diminished value opposition from an insurance company in New Jersey. I hired XXXXXXXX but their report was rejected. The St. Lucie Appraisal Company from Fort Pierce, FL does just what they recommend in their articles. To go one step further, they obtain six (6!) dealer quotes to prove the amount of diminished value to the car after repairs. Their report worked to secure a fair settlement for us without having to resort to litigation. If you can’t get the dealers to talk to you, these guys will do it for you.

Sarah C (Vermont)- I LOVE The St. Lucie Appraisal Company. I have used other appraisers but these guys are the best by far for many reasons. Payment was a breeze! The cost of their report was my initial reason to purchase it. Compared to other appraisals it was very economical. I really liked the way it looked too. The report is superior, arrived very fast and was very useful. I would recommend this appraisal company to anyone!

Kenneth B (Massachusetts)- Frank was excellent to work with and prepared a thorough appraisal of my highly optioned Porsche. Frank took the time to address the added value of the options with all the Porsche dealers he contacted which provided a truly accurate appraisal and one that I am confident will help me in my quest to recover the diminished value of my vehicle. Should you find yourself is a situation where you need the assistance of a professional in compiling a well-grounded diminished value claim, I would highly recommend that you contact The St. Lucie Appraisal Company.

Bob A (New York)- Hello Franklin
Thank you very much for the quick turnaround and what looks like a concise, professional report.

Dimitrius Z (Florida)- Very much thanks to Franklin Colletta at The St. Lucie Appraisal Company for providing the excellent diminished value report that enabled me to beat State Farm Insurance at their own game. See, the runaround I got seemed endless until I hired this company. Once the supervisor brought the report to State Farm’s defense attorney, the lawyer probably told them that if I took them to court that I would win. I got my check in a week for the full amount.

If I could recommend great American small company that does what they promise to do (not easy to find these days) it would be The St. Lucie Appraisal Company.

Leonard P (Massachusetts)- Courteous, informative and prompt service in a diminished value report for my Tesla.

Robert D (New York)- I was impressed with the speed and completeness of the report. Now, we will see how the insurance company reacts.

Dragi T (New Jersey)- Great and quick service, it didn’t take long at all to get the report, one of the best services I have gotten in general.

Bruno L (District of Columbia)- Without the strong appraisal from your company, I’d be walking away from the table with thousands of dollars less. Thank you and be sure that I will be recommending The St. Lucie Appraisal Company to all of my friends.

Stephanie S (Montana)- Excellent results. Your method of obtaining multiple dealer quotes worked for the judge who awarded me the full amount of your appraisal.

Venzislav N (California)- I would love to recommend your company to anyone who needs an appraisal service in the future. Keep up the good work.

Mitchell G (Colorado)- St. Lucie Appraisal’s diminished value report came to $9,000. I didn’t start by giving the insurance company a dollar amount I told them the needed to compensate me for the diminished value caused by their insured. Their first offer was $1000 I told them that wouldn’t work. The next day I got another call and the offer was $3000. I was still dealing with some repairs so I told me I wouldn’t consider their offer until the car was 100%. After everything was fixed and I knew the total amount I called the manager of the department directly and told him I would accept $7500. He called me back two days later and told me they would be sending me a check. Like most things related to resolving issues it’s typically best to get with someone above the person calling your with their offer….they typically don’t have the ability to increase the offer or accept your terms. He obviously showed your appraisal to their attorneys who advised him to pay up.

Stephen G (California)- I am in a DV and loss of use claim with Mercury. Total claim around $40k. Got a very professional appraisal from Franklin Colletta at St. Lucie Appraisal. Mercury took their time. Even sent out an appraiser to look at my car and even used some instrument to measure paint thickness at different points. Spun me the usual story that DV does not exist and said I had a car for most of the time even though it was a $30 a day rental provided by my insurance. Bottom line they offered me $5k to go away. They know the rules of the game better than you or I. Our problem is that attorneys will charge you 1/3 plus expenses. The hope is that the attorney will squeeze enough to cover their fees plus a bit extra. Otherwise you need to go to court where some may charge 45 % and you are at the mercy of a jury who likely drive Ford Escorts or Honda Accords and may not be that sympathetic. So although legally it’s a winning situation you may not get much more for much aggravation. Thus the $5k can sound more attractive when you factor in additional time and aggravation. For reasons I’m not prepared to discuss at this point I have gone the attorney route. I see some progress and am confident.

Dariush and Carol V (Florida)- Franklin Colletta from St. Lucie Appraisal Company appraised multiple items in our household including our kitchen, bathrooms, appliances and light fixtures. We were planning to donate these items to Habitat for Humanity before remodeling our house in Vero Beach, Florida. We needed the appraisal for tax preparation for IRS. Franklin did an excellent job in doing the appraisal. He was very prompt, even though we did not give him any advance notice. His appraisal seemed to be fair and along the fair market value for the items. His fee was reasonable and he communicated all details very nicely and thoroughly. We would certainly recommend his company highly.

Raj S (Connecticut)- Very thorough, experienced! I received the printed report. Looks good. I submitted the electronic version to the insurance company on Tuesday. They have not said anything as of yet. We’ll see what happens. Thanks for your thorough work.

James J (Illinois)- Thank you, St. Lucie Appraisal, for letting me know about how diminished value “laws” work. I was so misinformed by their insurance adjuster. Thanks to my insistence that your report is so effective that it left no doubt as to my Corvette’s loss in value, they eventually crumbled and paid up. If that wasn’t satisfying, I don’t know what is.

Flossie L (California)- This diminished value process has been an ordeal from Progressive saying “Repairing a vehicle to its pre-loss physical condition will in the vast majority of cases restore the market value of the vehicle to the same level it was prior to the accident.” to the wrangling with the claims managers….your appraisal meant the difference between walking away with a few hundred and a few thousand dollars.

Hubert T (Minnesota)- Thank you very much for the appraisal. I am satisfied with the report made. I feel confident to now move forward in closing an agreement with the insurance company. Thank you very much. Kindly send me a copy to send to the insurance companies. Thanks.

Erin L (California)- Wonderful, professional service and very quick turnaround!

Duncan M (Virginia)- Hi, I am very pleased with the service that I have received. Frank clearly know what he’s talking about and that’s why I chose this company. The report is quite comprehensive and I hope that it will be instrumental in resolving my DV claim. Thanks, Frank!

Everett A (New Mexico)- Fabulous news! I have just come from mediation and I am happy, happy, happy! I never thought that this could happen, having been told that obtaining a fair diminished value settlement was next to impossible. None of my automobile or insurance “experts” ever talked to me about diminished value. I doubt if most people have even heard of it. But thanks to you everything is so very improved and, best of all, I have an extra $7600 to compensate me for my car’s loss in value.

Brian B (Florida)- The antique car appraisal looks good, I appreciate you getting that over in the time-frame you did.

Beverly W (Wisconsin)- EXCELLENT! I hope that this ‘work of art’ report will show any DV adjuster that they and their shady tactics can be revealed to the world. YOUR CAR, IS NOT SHOWROOM NEW. We are going to take advantage of that fact. This is how its going to go, an first offer of 1,000, followed by 1,300 final offer. Better sign quick, or we won’t give you nothing, after all BUMPERS ARE SUPPOSE TO DEAL WITH BEING REAR ENDED, (by a truck).. .. Truth to power, the appraisal of over 4,500$ DV loss should by all means bring a more just conclusion to this abhorrent.

Karen S (Idaho)- I was very impressed with Frank’s prompt response and completion of the report. I never expected Frank to have handled it over the weekend, but he did. I don’t know how the situation will work out given I have not received the liable insurance agency’s diminished value offer, but this report gives me piece of mind on what it should be and an excellent negotiation tool. I am confident it was well worth my investment to obtain.

David J (Pennsylvania)- Frank, I wanted to give an update on State Farm’s response to your appraisal… their offer is $7000.00 up from the initial offer of $3000.00. I now have 8 diminished values- your six and two phone “unofficial” appraisals.ALL eight $9000-$12000. I told them that I will settle for $9582…me paying for my own appraisal. We will see. Thank you for your help.

Kathy W (Colorado)- Just got a formal letter with a low ball settlement offer from State Farm. They claim to have obtained a DV appraisal from someplace called Big Block Appraisal on my car and Big Block says $0 – $500 in DV.

Just wanted to update you on my case. After filing in small claims court, State Farm decided to play nasty and have the case remanded to mediation from small claims. They did come back with another low ball offer, but definitely not the $3,166.80 DV your appraisal report recommended. I am not backing down, and will take this through to the bitter end. I have also now upped my requested DV amount to include the difference between trade-in and selling to a private party. For our last several vehicles we have always sold to private parties and I can produce sales contracts which prove that point, but I know the State Farm attorney will probably reflect back on the report honing in on trade-in values. Your report did indicate on the last page though that the DV would hold true in either trade-in or private party.

Today I received a letter in the mail from the Claims Rep at State Farm reiterating that they were willing to pay me $774 as a diminished value claim.

I filed a Small Claims Court suit yesterday against the guy who initiated the wreck…interested to see what State Farm will do now.

I am settling for $2500 in mediation. It would cost me more to hire an atty and fight them.

Mark S (California)- $12K in right front fender damage. Repaired by Tesla authorized center to flawless condition. $8K diminished value offer from State Farm accepted.

Jeffrey H (Minnesota)- Thank you for the report. It looks great. I will keep you updated with my DV claim. Do you recommend anything else to send to Progressive? I didn’t know if I needed to include a reason why I had a DV claim put together. Also I never told Progressive that I was filing a DV report, is that something you would recommend in your opinion?
I want to make sure I get this right the first time around so if you would or even can suggest anything it will be greatly appreciated. Thank you again

Chase W (Florida)- Finally received the check from Farmers. My highest recommendation for your excellent appraisal and support services.

Mark N (California)- The diminished value report looks great. I appreciate Frank’s quick action doing the research and getting me a report fast. Hopefully I’ll receive the diminished value from the 3rd party insurance company. Great job! Thank you!

Ann N (Tennessee)- Thanks for producing this estimate so quickly. When I consider how long it would have taken me to obtain the information, much less assemble it into such a comprehensive and straight-forward report it was well worth the cost. In fact, was more than I had expected and without a doubt better than anything I could have produced on my own. I also appreciate the quick responses to all of my e-mail inquiries.

Roger H (Delaware)- Frank did a great job and provided excellent turn around time from order to delivery of appraisal. Please provide a signed copy of appraisal via mail. Thanks again for assisting in providing me with the information needed to work with the insurance company.

John P (Florida)- Thank you very much, Frank! I appreciate your quick and comprehensive work on this. I will let you know if I have any issues with the insurance company.

Connor B (Illinois)- State Farm simply would not come up with more than $500 for the diminished value on my car until I presented your appraisal. That, and your great advice, made all of the difference. Dealers told me that my BMW was now worth $5,000 less and your appraisal proved that to be true. Happy to have gotten a fair settlement.

Trevor F (Delaware)- I can’t thank you enough. You were very responsive, professional and pretty darn fast with your service. I received a quality product and the services you provided are well worth the small upfront money. Thank you for making this process easier for me. I will be happy to recommend you to anyone needing this service. Awesome! Thank you again.

Bill H (Florida)- Thank you for the prompt work. I knew they were going for “over list” but had no idea Teslas were trading hands at those prices back then. I guess that reflects the scarcity of product as people that waited to get them were not readily giving them up.

Alberto M (Connecticut)- Superb service, Excellent communication & Knowledgeable subject matter expert. Never expected the report to be so complete. It is not room for insurances companies to question the report. Thanks for all the help, Highly recommended

Randy F (Georgia)- I was successful getting a fair amount from Allstate for diminished value. Very happy with the report from St. Lucie Appraisal Co.

Priscilla G (New Mexico)- Excellent service. Hard work and dedication from this company.

Carolyn and Brian B (New Jersey)- Frank was a true professional throughout the entire process..and also very patient and ALWAYS available to answer all my questions. He also got the job done in record time. I will recommend St. Lucie Appraisal to anyone who needs this type of service. GREAT JOB!!!!!

John M (Arizona)- Thank you very much for the appraisal. I was able to use it along with the insurance company field appraiser’s salvage estimate and repair estimate to agree with them that the right thing to do was to declare the vehicle a total loss. I managed to pick up one of the few remaining new ones in the nation last week and am bringing this to closure without having to file a diminished value claim. Thanks again!

Scott W (California)- Many of us used Franklin Colletta at St Lucie Appraisal. If interested I can give you his contact info. Charged I believe $300 for the Tesla Diminished Value report and $175 for Loss of use report. My total claim was $40,000. They offered me $5000 to go away. Even if I accepted it I’m still ahead. I have decided to use an attorney. They laughed at her originally but just as we were about to file a lawsuit they now want to talk.

Deirdre F (Florida)- Thank you for calling to verify the options on my vehicle. Furthermore, thank you for the speed on which you handled my request.

Benjamin M (Illinois)- Thank you very much for the quick turn around on this. The report is very thorough and I feel I got my money’s worth. There is one thing that I’m assuming is a minor typo on the report. The first sentence on page 3 reads “I received this assignment to prepare a Diminished Value report on 03/06/2015.” That date should be 3/16/2015 unless I misread. Could you please correct this? Other than this the report looks great!

The St. Lucie Appraisal Company
P.O. Box 2700
Fort Pierce, FL 34954
Phone: (772) 359-4300
Fax: (772) 466-8400
Email: contact@stlucieappraisal.net

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The fee for an Automobile Diminished Value Report is $275.00. You may also make your Credit Card Payment by telephone, call 772-359-4300.